Privacy Policy

1. Introduction

Welcome to Flipsy ("we," "our," or "us"). Flipsy is a product of Triad Agency, located at Parallel Boulevard 17A, 2202HK Noordwijk, Netherlands. We are committed to protecting your privacy and personal information when you use our flashcard learning platform and services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name and email address (when you create an account)
• Payment information (processed securely through our payment providers)
• Profile information you choose to provide
• Communications you send to us

Usage Information

We automatically collect information about your use of our services:

• Study sessions, progress, and performance data
• Flashcard interactions and learning analytics
• Device information and browser type
• IP address and location data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Personalize your learning experience with spaced repetition algorithms
• Generate AI-powered flashcards tailored to your needs
• Process payments and manage subscriptions
• Send you important updates about our services
• Provide customer support
• Analyze usage patterns to improve our platform
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party providers who assist us in operating our platform (authentication, payment processing, analytics)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, sale, or transfer of our business
• Consent: When you explicitly consent to sharing your information

5. Third-Party Services

Our platform integrates with third-party services:

• Clerk: For user authentication and account management
• OpenAI: For AI-powered flashcard generation (no personal data is sent to OpenAI)
• Payment Processors: For secure payment processing
• Analytics Services: For platform improvement and usage analysis

These services have their own privacy policies, and we encourage you to review them.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Data portability (receive your data in a structured format)
• Withdraw consent at any time

To exercise these rights, please contact us at hello@flipsy.io.

8. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it by law.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: